Shipping + Returns + Exchanges

CONTACT: 

If you have any questions or concerns, please feel free to email hello@botanicalbright.com

ORDERS:

I process and ship in-stock items within 3-5 business days unless otherwise noted.

If your item is out of stock, I'll contact you via email.  

SHIPPING:

All items are shipped USPS, either Ground (typically 3-5 business days) or Priority (typically 2-3 business days). Flat Rate Shipping of $2.50 is offered for orders within the United States. I cannot guarantee that packages will arrive on a specific date. 

Orders are shipped from Ventura, California =) 

I do ship internationally, but not worldwide. Unfortunately, some international postal systems lose packages easily or take months to arrive so I no longer ship to certain regions. 

RETURNS/EXCHANGES:

If for any reason you are not totally happy with your item(s), I accept returns within 14 days of receipt of shipment as per USPS tracking info.

Used, opened, and/or final sale items cannot be returned. Botanical Bright is not responsible for return shipping charges. Sale merchandise is final sale. 

Once the item has been received, I will credit your original method of payment excluding non-refundable shipping costs as soon as possible. Please note refunds may take up to ten business days to show on your account due to varying processing times between payment providers.

Email hello@botanicalbright.com with your name + order number. 

DO YOU OFFER EXCHANGES?

I do not offer exchanges at this time, but I will always try to be as accommodating as possible. Please feel free to contact me at hello@botanicalbright.com

WHOLESALE:

If you are interested in carrying Botanical Bright Products at your store, please email me at hello@botanicalbright.com with your business name, location, and contact info and I will get back to you shortly. Thank you!